Nobody knows Candela products better than the Candela Field Service team. Our Field Service Engineers deliver service and support for Candela medical devices that meet the highest standards of quality, consistency and responsiveness to deliver peace of mind for customers. Field Service Engineers are medical device specialists who receive extensive training. This training includes didactic, diagnostic, and hands-on learning as well as testing and certification. As a result, our FSE’s are uniquely qualified to provide support whether it's over the phone or in person. When an on-site visit is necessary, you not only get resolution, you also get a full inspection and system check of your device to ensure all specifications are met.